Privacy Policy

Granite Manager ("Granite Manager," "we," "us," or "our") provides a customer relationship management platform for stone, countertop, and related businesses. This Privacy Policy explains how we collect, use, disclose, and protect information when you use Granite Manager at granite-manager.com and related subdomains.

By using Granite Manager, you agree to this Privacy Policy. If you do not agree, do not use the service.

Account information such as name, email address, phone number, company affiliation, and login credentials.

Business data you enter into Granite Manager, including customer records, deals, projects, communications, documents, schedules, and notes.

Usage and technical information such as IP address, browser type, device information, log data, and product interaction data.

When you connect third-party services, we receive information authorized by you through that service. For QuickBooks Online, this may include company identifiers, accounting customer references, invoice metadata, and related accounting data needed to display invoices and linked customer information.

We use information to provide, operate, maintain, and improve Granite Manager.

We use information to authenticate users, enforce access controls, provide customer support, and secure the platform.

We use connected third-party data, including QuickBooks Online data, only to provide the features you enable, such as displaying invoices and linking customers.

We may use aggregated or de-identified data to analyze performance and improve the service.

Granite Manager can connect to QuickBooks Online through Intuit’s OAuth authorization process. We access QuickBooks data only after an authorized user from your company completes that connection and only within the scopes required for the enabled features.

Granite Manager is not affiliated with or endorsed by Intuit Inc. QuickBooks and QuickBooks Online are trademarks and service marks of Intuit Inc.

Your use of QuickBooks Online is also subject to Intuit’s terms and privacy policies. You can disconnect QuickBooks at any time from Company settings in Granite Manager.

We do not sell personal information.

We share information with service providers that help us host, secure, email, store files, process payments, or operate the platform. These providers may process data only to perform services for us.

We share information with third-party integrations you or your company choose to enable, such as Intuit QuickBooks Online, CloudTalk, Telegram, Stripe, email providers, and mapping services, according to the permissions you grant.

We may disclose information if required by law, to protect rights and safety, or in connection with a merger, acquisition, or asset sale, subject to applicable law.

We retain information for as long as your company uses Granite Manager and as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.

We use administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure.

Company administrators control user access, integrations, and much of the business data stored in Granite Manager.

You may request access, correction, or deletion of account information by contacting us. Some data may remain in backups or logs for a limited period.

You may disconnect third-party integrations, including QuickBooks, through Company settings or by contacting your administrator.

If you have questions about this Privacy Policy, contact us at support@granite-manager.com.